These terms and conditions explain the rules for using the Nexio Digital Solutions website and the basis on which we provide our services. By using our website or working with us, you agree to these terms. Please read them carefully and contact us if anything is unclear.
Nexio Digital Solutions is a digital agency based in the United Kingdom. Our registered address is 90 Sanvey Gate, Leicester, LE1 4BQ. You can reach us by email at info@nexiodigitalsolutions.com or by phone on 0116 216 5767. In these terms, “we”, “us”, and “our” refer to Nexio Digital Solutions, and “you” and “your” refer to the person or business using our website or services. [If Nexio Digital Solutions is a registered limited company, add the company registration number and registered office here, as UK law requires limited companies to display these.]
By accessing our website, requesting a quote, or engaging our services, you confirm that you accept these terms and agree to follow them. If you do not agree, please do not use our website or services. Where we agree a separate written contract or proposal for a project, that document will sit alongside these terms, and the specific project terms will take priority if there is any conflict.
You may use our website for lawful purposes only. You agree not to use the site in any way that breaks the law, damages our reputation, or interferes with how the site works for other visitors. You must not attempt to gain unauthorised access to our website, servers, or any connected systems. We may suspend or restrict access to the website at any time where we need to.
All content on this website, including text, images, graphics, logos, and design, belongs to Nexio Digital Solutions or our licensors and is protected by copyright and other intellectual property laws. You may view and print pages for your own reference, but you may not copy, reproduce, or reuse any content for commercial purposes without our written permission. For work we produce as part of a client project, ownership of the final deliverables transfers to you once we have received full payment, unless the project contract states otherwise.
We offer a range of digital services, including web design and development, Shopify development, branding, SEO, paid advertising, social media, digital marketing strategy, lead generation, email marketing, and website maintenance. The scope, price, and timeline for any work are set out in a separate quote, proposal, or contract agreed with you before the work begins. Information on this website is provided as a general guide and does not form a binding offer.
We provide a written quote or proposal before starting any project. Quotes are valid for [30] days unless we state otherwise. Payment terms, including any deposit, milestones, or monthly retainer fees, are set out in your project agreement. Invoices are payable within [14] days of the invoice date unless we agree different terms in writing. We may pause work or hold back deliverables where invoices remain unpaid.
To help your project run smoothly, you agree to give us the information, content, and access we need in good time, and to provide feedback and approvals when we request them. You confirm that any material you supply, such as text, images, or logos, does not breach the rights of any third party. Delays in providing information or approvals may affect the project timeline and cost.
We give realistic timelines for every project and work hard to meet them. Timelines depend on receiving your content, feedback, and approvals on schedule. We are not responsible for delays caused by factors outside our control, including late client responses, third-party providers, or technical issues with external platforms.
Our services and website may use or link to third-party tools and platforms, such as hosting providers, payment gateways, analytics tools, and content management systems. We do not control these third parties and are not responsible for their content, performance, or policies. Any use of a third-party service is subject to that provider’s own terms and conditions.
We treat the information you share with us as confidential and use it only to deliver your project and run our business. We expect the same care from you regarding any confidential information we share. This does not apply to information that is already public or that we are required to disclose by law.
We provide our website and services with reasonable care and skill. While we work to keep our website accurate and available, we do not promise that it will always be free of errors or available without interruption. We cannot guarantee specific results from marketing or SEO services, as these depend on factors outside our control, including search engine behaviour and market conditions.
To the extent allowed by law, we are not liable for any indirect or consequential loss, loss of profit, or loss of data arising from your use of our website or services. Our total liability for any claim connected to a project is limited to the fees you have paid us for that project. Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under the law.
Either party may end a project agreement in line with the notice terms set out in that agreement. Where no notice period is stated, both parties agree to give reasonable written notice. On termination, you agree to pay for all work completed up to the termination date. We may suspend or end your access to our services where you breach these terms.
We handle personal data in line with UK data protection law. Our Privacy Policy explains what information we collect, how we use it, and the rights you have. By using our website and services, you also agree to the practices described in our Privacy Policy.
We may update these terms from time to time to reflect changes in our services or the law. The latest version will always be available on this page, with the date it was last updated. We recommend checking this page from time to time so you stay aware of any changes.
These terms are governed by the laws of England and Wales. Any dispute connected to these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these terms, please contact us: Nexio Digital Solutions 90 Sanvey Gate, Leicester, LE1 4BQ Email: info@nexiodigitalsolutions.com Phone: 0116 216 5767
